Contact us

Last updated: 21 October 2026

The quickest way to reach us is by email. We aim to reply within one working day.

To help us sort things out quickly, please include:

Your order number (it starts with VS-, for example VS-2026-000123).
What you would like us to do: a refund, a replacement, store credit, or just an answer.
Photographs, if an item arrived damaged or is not what you ordered.

Where is my order? Use our order tracking page with your order number and the email address you ordered with.
Returning something? If you have an account you can start a return yourself under Your account > Returns. See our Returns page.
Delivery times and costs are on our Delivery page.
Forgotten your password? Email us from the address you registered with and we will help you reset it.
Your personal data: see our Privacy notice.

Commercelia, a company in the SPC Free Zone, Sharjah, United Arab Emirates.